Where's My Order?
Want to know where your Relivio order is?
You can easily check your order status and track your shipment using the tracking information provided after your order has been shipped.
How to Track Your Order
1. Find your tracking email
Once your order has been shipped, we will send you an email containing your tracking information when available.
2. Click the tracking link
Use the tracking link provided in your shipping confirmation email to view the latest available shipment updates.
3. Follow your package
Your tracking information may take some time to update after your package has been picked up or scanned by the shipping carrier.
Don't Have Your Tracking Information?
If you have already placed an order but haven't received tracking information yet, don't worry.
Your order may still be processing.
Orders are generally processed within 1–3 business days before being shipped.
Once your order has been shipped, tracking information will be provided when available.
Tracking Information Hasn't Updated?
Sometimes tracking information may take a little time to update while your package is being processed or transported between facilities.
If your tracking information has not changed for an extended period, please contact us and we'll do our best to help.
Email: contac@liferelivio.com
Order Says "Delivered" But You Can't Find It?
If your tracking information shows that your package was delivered but you cannot find it, we recommend:
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Checking around your delivery area
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Checking your mailbox or other designated delivery location
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Asking household members
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Checking with neighbors
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Contacting the shipping carrier
If you still cannot locate your package, contact us at:
Please include your order number so we can assist you.
Need Help With Your Order?
Our support team is here to help.
Email: contac@liferelivio.com
When contacting us, please include:
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Your full name
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Order number
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Email address used when placing the order
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Tracking number, if available
We'll do our best to help you locate your order and provide the latest available information.
Thank You for Choosing Relivio
We appreciate your business and are committed to providing you with a smooth shopping and delivery experience.
Relivio
liferelivio.com
contac@liferelivio.com